Privacy Policy

Effective Date: 12-01-2026

At Dr. Dog – The Pet Hospital, accessible from drdog.co.in, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you:

  • Fill out contact forms
  • Book appointments
  • Request online consultations
  • Contact us via phone, email, or WhatsApp

We may collect:

  • Name
  • Email address
  • Phone number
  • Pet details (name, age, breed, medical concern)
  • Any information you voluntarily provide

b) Non-Personal Information

Automatically collected information may include:
  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Date & time of visits
This data helps us improve website performance and user experience.

2. How We Use Your Information

We use the collected information to:

  • Provide pet care services
  • Schedule appointments and consultations
  • Respond to inquiries and support requests
  • Improve our website and services
  • Send important service-related communications
  • Maintain internal records

This data helps us improve website performance and user experience.

We do not sell, rent, or trade your personal information.

3. Cookies & Tracking Technologies

Our website may use cookies to:
  • Enhance user experience
  • Analyze website traffic
  • Remember user preferences
You can choose to disable cookies through your browser settings. Disabling cookies may affect certain website features.

4. Third-Party Services

We may use trusted third-party services such as:
  • Google Maps (location services)
  • Analytics tools
  • Payment gateways (if applicable)
  • WhatsApp or phone integrations
These third parties have their own privacy policies, and we encourage you to review them.

5. Data Security

We take appropriate security measures to protect your information:
  • Secure servers
  • Limited access to personal data
  • Regular website maintenance and updates
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Sharing of Information

We may share information:
  • When required by law
  • To protect our legal rights
  • With trusted service providers who assist in operating our website or services (under confidentiality agreements)

7. Your Rights

You have the right to:
  • Request access to your personal data
  • Request correction or deletion of your data
  • Withdraw consent at any time
To exercise these rights, please contact us using the details below.

8. Children’s Privacy

Our services are intended for pet owners. We do not knowingly collect personal information from children under the age of 13.

9. Changes to This Privacy Policy

Dr. Dog reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

Dr. Dog – The Pet Hospital
πŸ“ Hyderabad, Telangana, India
πŸ“ž Phone: 040-40048100 / +91 6305416211
πŸ“§ Email: drdoghospital@gmail.com
🌐 Website: https://drdog.co.in